General information

One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information collected and recorded by dhp and how we use it.

If you have additional questions or require more information about our Privacy Policy, please contact us through email at

Log files

Dental healthcare Practice follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes:

  • internet protocol (IP) addresses
  • browser type, Internet Service Provider (ISP)
  • date and time stamp, referring/exit pages
  • possibly the number of clicks

Privacy policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Incubator.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons used in their respective advertisements and links that appear on Incubator, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or personalize the advertising content you see on websites you visit.

Note that KeyDesign has no access to or control over these cookies used by third-party advertisers.

Third-party policies

Incubator’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about opting out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Online Privacy

This privacy policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect. This policy is not applicable to any information collected offline or via channels other than this website.
Using our website, you consent to our Privacy Policy and agree to its Terms and Conditions.


This Privacy Policy was last updated on June 18, 2023. If there are any updates, amendments, or changes to our Privacy Policy, then these will be posted on this page.

Online Dental Plans

Dental Healthcare Practice (DHP) Online Membership Terms and Conditions

Plan Payment

To enrol in the Dental Healthcare Practice (DHP) online membership plan, you must pay an initial administration fee, which will be added to your first plan payment. Payment can be made by Direct Debit, credit card, or debit card via Paypal. The plan covers dental services as described on the practice website.


Discounts on the monthly membership fee are at the discretion of the Dentist and only apply to group payments made by a single Direct Debit or annual payment.


Certain treatments are excluded from the DHP membership plan, including restorative treatment, purely cosmetic treatment, and any treatment that is not clinically necessary. Additionally, treatment carried out elsewhere that needs correcting, sedation fees, and pharmaceutical items or laboratory fees charged by the Dentist are also excluded.

Appointment Booking

The first appointment under the DHP online membership plan is booked six months after signing up. If you wish to be seen earlier, you can book an appointment separately from the plan and pay for it separately. All appointments must be scheduled following the practice rules and procedures.

Payment Collection

Even if someone else is paying the plan fee on your behalf, you are still responsible for paying the fees. For a patient under 18, the payer must ensure compliance with the agreement. Failure to pay the plan fee may result in the Dental Healthcare Practice taking steps to collect the payment, leading to the termination of the agreement.

Emergency Treatment

The Dentist at the Dental Healthcare Practice will provide dental services but may arrange for a qualified person to perform the services if necessary. Emergency treatment will be discounted for plan members, and members who pay the annual fee will receive one free appointment. It is important to note that this membership plan does not function as a health insurance policy and does not include worldwide emergency dental health coverage.


To maintain the benefits of the DHP online membership plan, you must attend the Dental Healthcare Practice for regular check-ups and treatment, accept the advice the treating Dentist provides, and inform them of any relevant matters affecting your dental health. Failure to comply with these requirements may make you liable for treatment fees.


The Dentist reserves the right to increase the plan fee once every 12 months and will provide one month’s notice before the increase is applied. The Dental Healthcare Practice may also amend plan benefits by providing one month’s notice. Furthermore, the Dental Healthcare Practice may change the conditions of the agreement to account for changes in the law, including variations in the fee due to an increase in taxation.

Termination of Membership

As a Dental Healthcare Practice (DHP) member, you can cancel your membership anytime. To initiate the cancellation process, you can conveniently do so through your online account on the DHP website or by contacting your payments service provider, such as PayPal.

Cancellation and Refund Policy

If you decide to cancel your membership within 7 days of making the first payment, you may be eligible for a refund. Please note that after this 7-day period, no refunds will be issued for any payments made towards the DHP membership.

It is essential to understand that once the 7-day refund window has passed, you will no longer be eligible for any reimbursement or prorated refunds for your remaining membership period. Therefore, it is advisable to carefully consider your decision to cancel and initiate the process within the specified time frame if you wish to receive a refund.

We recommend reviewing the terms and conditions of your payments service provider for any additional refund policies or procedures that may apply.

We value your understanding regarding our cancellation and refund policy. If you have any further questions or require assistance with the cancellation process, please don’t hesitate to contact our customer support team.